Ratings and reviews for coaches
Rate your coach after a coaching session, and see what other trainees say before you book.
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- Ratings and reviews for coaches. After a completed coaching session, rate your coach on up to nine things (knowledge, communication, punctuality, results, motivation, programming, technique, professionalism and value for money) and write a few words. You can edit your review any time, the coach can reply once, and anyone can report a review.
- Coach pages in the app and on awzany.com show the rating, a breakdown by stars and by criterion, and the latest reviews with the coach's replies. Open All reviews for the full list, and sort the coach directory by Top rated.
- Coaches get a Reviews section in the coach dashboard to read and reply to reviews, and a notification for each new review (turn it off in Settings › Notifications › Reviews).
- Announcements on Home and on awzany.com. Important news, launches and planned work now show as a short banner at the top of Home in the app and at the top of the website. Close one and it stays closed on that phone or browser.
- Maintenance notice. During planned maintenance the app and the website tell you what is happening and when we expect to be back; your workouts stay safe on your phone and sync afterwards.
- Intake form. Before your first booking with a coach you answer a few questions (goals, injuries or conditions, training experience, availability, medication), prefilled from your health profile. Only that coach sees the answers; fill it in later from the booking if you skip it. Coaches write their own questions in the coach dashboard › Intake form.
- QR check-in. At the gym, scan your coach's QR code from the booking (Scan to check in) to mark that you arrived. Check-in opens 1 hour before the coaching session, and each code works once.
- Push reminders before coaching sessions, 24 hours and 1 hour before, for trainees and coaches (Settings › Notifications › Bookings). The reminder on your phone is now off by default; turn it on in the schedule if you want both.
- Waitlist. When a coach is fully booked, join their waitlist with a note. Coaches see who is waiting and tap Notify waitlist when a spot opens, which sends everyone a push.
- Saved coaches. Tap the heart on a coach to save them, find them in Me › Saved coaches, or turn on Saved in Find a coach.
- More coach filters in the app and in the coach directory: coach gender, language and coaches taking new trainees.
- Invite friends. Share your invite link (awzany.com/r/…) or code from Me › Invite friends. When a friend finishes their first paid coaching session, you can both get money in your wallets.
- Monthly statements. Coaches download a statement per month with coaching sessions, gross, platform fees, refunds, net and payouts; everyone can download their spending. PDF or CSV, from the wallet.
- Premium promo codes. Got a code from Awzany, a partner gym or a giveaway? Enter it in Settings › Profile › Redeem a code (or Settings › Awzany AI) to start Premium, or to add its time to the Premium you already have. Each code works once per account.
- Crash reports. When something breaks in the app or on awzany.com, the error details (never your personal data) reach us automatically so we can fix it fast, and the website shows a friendlier "Something went wrong" page with Try again. Turn reports off in the app with Settings › Privacy › Send crash reports.
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- A design pass on the new coaching, chat and Home parts: shimmering placeholders while they load, clearer statements, waitlist and payment cards, a proper notice when a chat is closed, and layouts that fit small phones and Arabic text.